Gorgias Review 2026: Complete Guide
Helpdesk built specifically for e-commerce businesses. Deep integrations with Shopify, Magento, and BigCommerce for seamless order management.
Why Choose Gorgias?
Top-Rated
Highly rated by thousands of businesses for reliability and ease of use.
Trusted by Many
Used by companies of all sizes to deliver exceptional customer support.
Quick Setup
Get started in minutes with intuitive setup and easy integration.
Secure & Reliable
Enterprise-grade security with 99.9% uptime guarantee.
Key Features
- E-commerce platform integrations
- Order management in tickets
- Automated responses for common queries
- Multi-channel support
- Revenue statistics and attribution
Quick Info
About Gorgias
Gorgias is a powerful customer communication platform designed to help businesses deliver exceptional support experiences. With its comprehensive suite of tools, Gorgias enables teams to engage with customers across multiple channels, automate routine tasks, and provide personalized support at scale.
What sets Gorgias apart is its focus on e-commerce businesses and its ability to seamlessly integrate with your existing tech stack. The platform combines powerful automation capabilities with an intuitive interface, making it easy for teams to get started while still offering the advanced features that growing businesses need.
Whether you're looking to improve response times, increase customer satisfaction, or scale your support operations, Gorgias provides the tools and flexibility to achieve your goals. With 7 days available, you can explore all features risk-free and see how Gorgias can transform your customer support.
Best For
- E-commerce businesses
- Shopify store owners
- Online retailers
- Direct-to-consumer brands
Capabilities
Pricing Details
Gorgias offers flexible pricing starting at $10/month (60 tickets), making it accessible for businesses of all sizes. The pricing structure is designed to scale with your needs, ensuring you only pay for what you use.
New users can take advantage of 7 days to explore all features and see how Gorgias fits into their workflow. No credit card is required to start your trial, and you can upgrade or cancel at any time.
Transparent Pricing
No hidden fees or surprise charges. What you see is what you pay.
Check This Out Too
If you're considering Gorgias, you might also want to explore these similar alternatives:
Zendesk
Enterprise-grade customer service platform with comprehensive support tools, ticketing system, and omnichannel capabilities. Trusted by over 100,000 businesses worldwide.
Drift
Conversational marketing and sales platform focused on real-time conversations. Specializes in qualifying leads and accelerating sales cycles through intelligent chatbots.
HubSpot Service Hub
All-in-one customer service software integrated with HubSpot CRM. Combines ticketing, live chat, knowledge base, and customer feedback tools in one platform.
Ready to try Gorgias?
Get started with 7 days and see if Gorgias is the right fit for your team. No credit card required.
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