LiveChat Review 2026: Complete Guide
Dedicated live chat software with powerful chat features, ticketing system, and analytics. Known for reliability and ease of use.
Why Choose LiveChat?
Top-Rated
Highly rated by thousands of businesses for reliability and ease of use.
Trusted by Many
Used by companies of all sizes to deliver exceptional customer support.
Quick Setup
Get started in minutes with intuitive setup and easy integration.
Secure & Reliable
Enterprise-grade security with 99.9% uptime guarantee.
Key Features
- Fast and reliable live chat
- Chat routing and distribution
- Rich message formatting
- Chat archives and transcripts
- 200+ integrations
Quick Info
About LiveChat
LiveChat is a powerful customer communication platform designed to help businesses deliver exceptional support experiences. With its comprehensive suite of tools, LiveChat enables teams to engage with customers across multiple channels, automate routine tasks, and provide personalized support at scale.
What sets LiveChat apart is its focus on e-commerce businesses and its ability to seamlessly integrate with your existing tech stack. The platform combines powerful automation capabilities with an intuitive interface, making it easy for teams to get started while still offering the advanced features that growing businesses need.
Whether you're looking to improve response times, increase customer satisfaction, or scale your support operations, LiveChat provides the tools and flexibility to achieve your goals. With 14 days available, you can explore all features risk-free and see how LiveChat can transform your customer support.
Best For
- E-commerce businesses
- Sales-focused teams
- High-volume chat support
- Real-time customer engagement
Capabilities
Pricing Details
LiveChat offers flexible pricing starting at $20/agent/month, making it accessible for businesses of all sizes. The pricing structure is designed to scale with your needs, ensuring you only pay for what you use.
New users can take advantage of 14 days to explore all features and see how LiveChat fits into their workflow. No credit card is required to start your trial, and you can upgrade or cancel at any time.
Transparent Pricing
No hidden fees or surprise charges. What you see is what you pay.
Check This Out Too
If you're considering LiveChat, you might also want to explore these similar alternatives:
Zendesk
Enterprise-grade customer service platform with comprehensive support tools, ticketing system, and omnichannel capabilities. Trusted by over 100,000 businesses worldwide.
Drift
Conversational marketing and sales platform focused on real-time conversations. Specializes in qualifying leads and accelerating sales cycles through intelligent chatbots.
HubSpot Service Hub
All-in-one customer service software integrated with HubSpot CRM. Combines ticketing, live chat, knowledge base, and customer feedback tools in one platform.
Ready to try LiveChat?
Get started with 14 days and see if LiveChat is the right fit for your team. No credit card required.
Visit LiveChat