Tidio Review 2026: Complete Guide
Live chat and chatbot platform designed for small businesses and e-commerce. Combines ease of use with powerful automation features.
Why Choose Tidio?
Top-Rated
Highly rated by thousands of businesses for reliability and ease of use.
Trusted by Many
Used by companies of all sizes to deliver exceptional customer support.
Quick Setup
Get started in minutes with intuitive setup and easy integration.
Secure & Reliable
Enterprise-grade security with 99.9% uptime guarantee.
Key Features
- Live chat widget
- Visual chatbot builder
- Email marketing integration
- Visitor tracking and analytics
- Mobile apps for iOS and Android
Quick Info
About Tidio
Tidio is a powerful customer communication platform designed to help businesses deliver exceptional support experiences. With its comprehensive suite of tools, Tidio enables teams to engage with customers across multiple channels, automate routine tasks, and provide personalized support at scale.
What sets Tidio apart is its focus on small businesses and its ability to seamlessly integrate with your existing tech stack. The platform combines powerful automation capabilities with an intuitive interface, making it easy for teams to get started while still offering the advanced features that growing businesses need.
Whether you're looking to improve response times, increase customer satisfaction, or scale your support operations, Tidio provides the tools and flexibility to achieve your goals. With free plan available available, you can explore all features risk-free and see how Tidio can transform your customer support.
Best For
- Small businesses
- E-commerce stores
- Shopify and WordPress users
- Budget-friendly solution seekers
Capabilities
Pricing Details
Tidio offers flexible pricing starting at $29/month, making it accessible for businesses of all sizes. The pricing structure is designed to scale with your needs, ensuring you only pay for what you use.
New users can take advantage of free plan available to explore all features and see how Tidio fits into their workflow. No credit card is required to start your trial, and you can upgrade or cancel at any time.
Transparent Pricing
No hidden fees or surprise charges. What you see is what you pay.
Check This Out Too
If you're considering Tidio, you might also want to explore these similar alternatives:
Drift
Conversational marketing and sales platform focused on real-time conversations. Specializes in qualifying leads and accelerating sales cycles through intelligent chatbots.
LiveChat
Dedicated live chat software with powerful chat features, ticketing system, and analytics. Known for reliability and ease of use.
Front
Collaborative inbox that combines email, live chat, and other channels. Designed for teams that need to manage customer communication together.
Ready to try Tidio?
Get started with free plan available and see if Tidio is the right fit for your team. No credit card required.
Visit Tidio